Protection of Personal Data

Last Updated: 16.02.2026


As GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti., while carrying out our operations and activities, we respect the personal data we process and the relevant persons, and we show maximum sensitivity regarding the security of personal data within the framework of current legislation and universal values. In this regard, as DijiTR, we care about the security and confidentiality of all personal data concerning our website visitors.

GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. carries out personal data processing activities in accordance with the regulations set forth in the Personal Data Protection Law No. 6698 (“KVKK”).


Data Controller

Subparagraph (a) of paragraph 1 of Article 10 of the KVKK, titled “Obligation of the Data Controller to Inform,” imposes the obligation to provide information regarding the identity of the data controller. In subparagraph (ı) of paragraph 1 of Article 3 of the KVKK, the data controller is defined as “real or legal persons who determine the purposes and means of processing personal data and who are responsible for the establishment and management of the data recording system.” In terms of the implementation of the KVKK, DijiTR shall be the data controller. Within this framework, the “identity of the data controller” is GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti., established in accordance with the laws of the Republic of Türkiye to operate in the field of information technology services, located at Sanayi Mah. Koza Sk. Çarşı Yapı AVM F6 Blok No:10 İzmit/Kocaeli, and continuously maintaining its existence.


Processed Personal Data

Your personal data may be obtained by GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. through the information you provide via forms during your visit to our website or due to your use of our live support line. In this regard, your collected and processed data consists of your name-surname, e-mail address, telephone number, request and complaint and the department it relates to, telephone call records, browser and IP address information. In addition, cookies are used on our website, and performance and advertising cookies may be used if your explicit consent exists. For detailed information, please visit our Cookie Policy.


Purposes of Processing Personal Data

The personal data in question is processed by GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. based on one or more of the personal data processing conditions specified in Article 5 of the KVKK, in accordance with the personal data processing principles specified in Article 4 of the KVKK. The purposes of the personal data processed by GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. are as follows:

  • Managing requests and complaints,

  • Contacting customers in line with customer requests,

  • Ensuring customer satisfaction

  • Carrying out marketing processes and enabling the establishment of a contract

  • Keeping website visitor records pursuant to Law No. 5651

  • Sending commercial electronic messages for advertising, promotion, marketing and campaign purposes if your explicit consent exists and subscription is made,

  • Carrying out customer support requests,

  • Fulfilling the burden of proof in a possible dispute

  • In addition, your personal data may be processed within the scope of statistical reporting and analysis studies, provided that it is anonymized.


To Whom and For What Purposes Processed Personal Data May Be Transferred

GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. may transfer your personal data in certain cases under the conditions set forth in Articles 8 and 9 of the KVKK. In this context, within the framework of the personal data processing conditions and purposes specified in Article 8 of the KVKK, your personal data may be shared with our cooperation partners from whom live support services are received, for the purposes of establishing the contract, receiving customer requests and complaints and contacting the customer, resolving customer requests and providing the necessary support.

In addition, mandatory cookies, performance cookies and advertising cookies are used on our website, and due to the execution of processes through Google Analytics, your personal data may be transferred to Google, which is located abroad, if your explicit consent exists, namely if you approve our Cookie Policy and give consent to advertising and performance cookies.

At the same time, your personal data may be transferred to third parties such as legally authorized public institutions and to the law office, in order to fulfill the burden of proof in a possible dispute, fulfill legal obligations and if requested by official authorities.


Methods and Legal Grounds for Collecting Your Personal Data

Your personal data collected within the scope of the process may be obtained by DijiTR through the information you provide via forms during your visit to our website or due to your use of our live support line, in order to carry out our activities specified above. Your personal data is processed pursuant to the personal data processing conditions specified in Article 5 of the KVKK, detailed below:

Due to the obligation to keep visitor records pursuant to Law No. 5651, KVKK Art. 5/2-a,

Due to the necessity of processing personal data for the establishment and performance of the contract within the scope of carrying out and resolving requests and complaints, KVKK Art. 5/2-c,

Due to being mandatory for fulfilling a legal obligation, Art. 5/2-ç,

Due to the necessity of processing personal data for the establishment, exercise or protection of a right, Art. 5/2-ç.

It is processed pursuant to the existence of explicit consent within the scope of KVKK Art. 5/1.


Rights of the Relevant Person Listed in Article 11 of the KVKK:

Pursuant to Article 11 of the KVKK, you have certain rights regarding your personal data. In this context, if you have any detailed questions regarding the processing of your personal data or any request pursuant to your rights under Article 11 of the KVKK, you may submit such questions and requests to us via kvkk@DijiTR.com.tr. GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. shall finalize the request as soon as possible and no later than within thirty (30) days, depending on the nature of the request. If the transaction requires an additional cost, the fee in the tariff determined by the Personal Data Protection Board shall be charged by us.


Company Information

Title: GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti.

Address: Kızılırmak Mah. 1443. Cad. No: 25B/8 Çukurambar, 06510, Çankaya/Ankara (1071 ANKARA Tower, Kolektif House)