User Service Agreement

Last Updated: 16.02.2026


1 - Parties

1.1 This agreement shall be deemed to have been signed under the terms and conditions set forth below between GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. (hereinafter referred to as GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti.), which provides the services specified in the services section (hereinafter referred to as the Services), and the person/institution specified with the details stated in the new customer registration section (hereinafter referred to as the Customer), regarding the use of the website operating at the internet address http://diji.tr belonging to GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. (hereinafter referred to as the Site) and the services to be purchased through this site.

1.2 The Parties declare, accept and undertake that the information written in this agreement is accurate.


2 - Subject

2.1 This agreement shall regulate the sections that the customer is permitted or not permitted to perform in line with the information provided during transactions on the site, orders, messages sent and registration process, the fees to be paid to GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. in return for the services to be received according to the customer’s preferences in orders, and the rights and obligations of the parties arising from the service relationship. These service and transaction descriptions are as follows.

2.2 Membership information is the information entered by the customer during membership registration. Since this information will be taken as the basis for the transactions performed, it is assumed that the customer and the member have entered this information completely, accurately and correctly.

2.3 GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. may require the sharing of communication information such as e-mail, mobile phone, etc. during registration, purchase or similar transactions in order to make notifications, send newsletters or apply security protocols such as account confirmation, and may request that this information be confirmed through methods such as verification codes, and may make these approval processes mandatory for the use of the services.

2.4 GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. may send notifications or newsletters related to the services it provides by using the communication information shared by the user during registration.


3 - Responsibilities

3.1 GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. shall provide the services submitted as an order upon the customer’s request. With the order acceptance message, DijiTR shall be deemed to have accepted that it has collected the relevant fee and shall undertake to provide the service specified in the relevant order.

3.2 The payment method, VAT differences and the total amount to be issued during the order shall be specified, and the fees to be paid by the customer according to monthly or annual payment preferences shall be notified by DijiTR.

3.3 The service shall commence after order acceptance and approval of the transactions. The responsibility for the relevant accounts and passwords belongs to the customer, and the customer shall be responsible for any damage and loss that may arise from these matters.

3.4 The Customer undertakes to comply with the statements and warnings received from GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. within the scope of the service received. While benefiting from the hosting account, the Customer declares, accepts and undertakes to comply with any warning or notification published by GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. The Customer may not distribute or sell the services provided free of charge and unlimited within the hosting service received to third parties, whether paid or free of charge and/or limited or unlimited.

3.5 All live support conversations, support requests, e-mails, telephone communications, written and verbal communications carried out between the Customer and GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. are private and confidential. They may not be shared without the permission and approval of DijiTR.

3.6 The Customer undertakes not to access files or programs to which it does not have access rights by using the software and programs it owns within the scope of the service, not to create any problem due to such an issue, and to compensate for damages in case of any issues and problems that may arise.

3.7 The Customer accepts and undertakes that any taxes, duties and similar obligations that are in force during the use of the domain name, hosting or services received, or that will come into force during the term of the agreement, belong to the Customer and shall be covered by the Customer.

3.8 The Customer accepts and undertakes that it is personally responsible for all files, documents and programs hosted within the scope of the service, and for all transactions it will use and benefit from through the website and e-mail services, and that it shall personally bear all legal and criminal liability that may arise from the illegality of such data, information and declarations. No fault may be attributed to GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. for any problems that may arise in this regard. GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. does not review, verify, endorse or assume any responsibility in any way for pages created by the user before such pages are sent. GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. may terminate user accounts because they violate these main rules, or for any other reason, or because it believes that they are harmful to GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti.’s own business or to the business of any of its users. GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. has the right to delete unlawful acts and actions without notifying the customer from the moment it becomes aware of them.

3.9 GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. cannot be held responsible in any way for the contents of customer data within the service it provides, for the incorrect/malicious use of such contents, or for any material or moral damages that may arise from sent and received e-mail data. All backup and storage obligations of all data belong to the customer. GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. cannot be held responsible for errors, material or moral damages that may occur in cases such as interruptions or data loss that may occur in its services.

3.10 GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. shall carry out domain name registration procedures ordered by the customer and paid for without issue. The owner of the domain name registered and paid for with the registration request accepted by the order is the customer. GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. may perform transactions on the domain name in line with the customer’s requests in this regard. It shall carry out the customer’s requests for arrangement, modification and transfer on the domain name as soon as possible.

3.11 The responsibility of GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. in return for the services it provides is limited to the monthly fee of the service received. In any disruption, problem or damage that may occur in customer services, the compensation claim may not exceed the monthly fee of the service. In addition, the Customer accepts and declares that it has read, understood and accepted the following provisions:

GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. shall be liable to the Customer for direct and foreseeable losses and damages arising from GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. If GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. fails to comply with the terms of this Agreement, it shall be responsible for any loss or damage suffered by the Customer as a direct and foreseeable result of its breach of this Agreement or failure to use reasonable care and skill, but it shall not be liable for any loss or damage that is not direct and foreseeable. Where the damage incurred involves a series of related events, these shall be considered as a single event under these provisions.

GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. does not limit its liability to the Customer in a manner that would be unlawful. In this context, liability arising from (i) death or personal injury caused by the fault of DijiTR or its employees, representatives or subcontractors, or (ii) fraud or fraudulent misrepresentation, is not limited.

GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. is not responsible for commercial losses that the Customer may suffer. If the Customer uses the products for any commercial or professional purpose or for resale, GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. shall have no obligation to the Customer in relation to any loss of profit, loss of business, business interruption or loss of opportunity.

Regardless of whether it is under the control of GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. or not, DijiTR shall not be responsible for any direct or indirect damage or loss that the Customer may suffer due to any virus, Trojan horse or another disabling device affecting the services or systems, arising from the Customer’s failure to adequately protect its system.

As the parties to this Agreement, the Customer and DijiTR accept and declare that they expressly exclude from the scope of this Agreement the rights of third parties who may have the right to enforce the provisions of the Agreement as if they were a party to the Agreement.

3.12 DijiTR shall show the necessary care and importance for keeping the customer’s backups regularly; however, it cannot be held responsible for data losses that the customer may suffer due to problems that may occur in this regard, and the customer is obliged to regularly save its own data.

3.13 GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. specifies the terms of use specific to the products and services it provides on the web page prepared specifically for the product and service. Users shall be deemed to have accepted these terms when they purchase the services.

3.14 GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. may make changes to the products and services it provides over time.

3.15 The Customer is obliged to use the services received in a way that does not harm other users. In the detection of such uses, GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. may warn the Customer and request correction, or may temporarily suspend the service without providing information.

3.16 The Customer continues the service by accepting that all resources specified as Unlimited in the services used are unlimited if used in good faith and in accordance with the general terms of use. In cases such as excessive use of server resources or use of resources outside their purpose, GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. may warn the Customer and request correction, or may temporarily suspend the service without providing information.

3.17 GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. may decide to terminate the service without putting forward any condition, regardless of the content and scope of the product and service used. In this case, the remaining balance of the service and product shall not be refunded to the user.

3.18 GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. reserves the right to stop expired domain names, hosting or other services it provides after the end of the term, and to completely cancel the service. It has no obligation to keep any data record after the cancellation of expired or unpaid services.

3.19 GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. complies exactly with the terms of ICANN and the REGISTRAR companies that are in the position of main domain name producers in Domain Name Registration services. All responsibilities and processes in this regard shall be valid as the terms of the REGISTRAR companies. Domain name registration processes are managed by software systems, and these software systems operate on GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. and Registrar companies. The Customer is responsible for the control of the entire process in errors that may occur in processes such as registration, update, arrangement, modification and deletion due to malfunction or access problems that may occur during this operation.

3.20 Domain name registration, renewal or arrangement procedures are carried out through third-party software or manual operations. In case of errors that may arise from such transactions, if the user notices the error or is warned by the registrar company, the customer is obliged to share these notifications with GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. Otherwise, DijiTR shall not be responsible for any disruption, damage or loss that may occur.

3.21 GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. shares customer information with the Domain Operator or intermediary company because it is mandatory in domain name registration procedures. In DijiTR Domain Name Registration Services, the responsibility for changing and accuracy of whois information, responsibility for the domain name registration password and responsibility for the transfer lock belong to the customer. Due to unverified whois information in accordance with ICANN rules, GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. or domain operators may suspend the domain name. They may request documents to verify Whois information.

3.22 In domain transactions such as registration, transfer, renewal, whois, NS update, status change, etc., GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. applies the rules and agreements connected to the registrar from which it receives service, together with the relevant ICANN rules. These rules may change over time. The user shall be deemed to have accepted all possible changes that may be made to this agreement and rules.

3.23 In domain name dispute resolution, GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. performs transactions in accordance with the rules of the registrar. For domain names such as .com, .net and .org, the UDRP process may be applied for dispute resolution in accordance with ICANN rules. The user accepts that these articles and processes may be applied to domain names located on GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti.

3.24 Regarding domain name dispute resolution, GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. may direct the user to legal authorities or the Domain Name Dispute Resolution Mechanism (UDRP), and may also limit or close access to the domain name through the panel where it deems necessary. It may enable or disable domain name whois protection, disable or enable the domain name transfer lock, extend the term of the domain name, or update the domain name NS information.

3.25 Whois hiding service is preferred by users who want to protect their personal data or do not want to be included in harmful spam lists. This service does not make the user unreachable by legal authorities, and GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. does not allow this service to be used for illegal transactions. A 100% confidentiality guarantee is not given in the whois hiding service. DijiTR may close or open the whois service independently of the user request.

3.26 GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. has the right to change the provision terms in domain name registration services without providing information. This arrangement shall enter into force after the service renewal process of annually paid domain names, and the current terms are stated clearly and completely during service renewal. If the Customer does not want to renew or wants to renew through a different company, in this case the Customer has the right to proceed within the framework of the rules set by Registrar companies and ICANN.

3.27 GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. suspends domain names as of the expiry date for customers who do not complete renewal processes on time in domain name services. GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. may redirect expired domain names to a parking page. This suspension process varies according to the time determined by the producer of the domain name. During this period, the main customer who purchased the domain name may renew the domain name by paying the annual renewal fee and may regain the right to use it by taking it back. If the domain name is not renewed during this period, the domain name will fall into REDEMPTATION PERIOD. In this process, the right of the domain name is now removed from the customer and left to the initiative of our company and the registrar company. In this process, GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. or the Registrar has the right to sell the domain name to a different company. An old customer who wants to take the domain name back during the Redemptation period, or a new customer who wants to buy it, may recover it by paying the penalty fee, which varies according to the domain name producer and is on average 100 USD. For domain names not recovered after the Redemptation period, the process passes to the initiative of the Registrar, and after this process it is not possible to recover the domain name through DijiTR.

3.28 Domain name services are not a sold product, but a form of service in which the right of use is obtained for the period for which the fee is paid. Therefore, if the fee is not paid within the expiry periods of the domain name, this right may pass to another person.


4 - Term

4.1 The specified rights and obligations of the parties shall commence upon the transmission of order and payment transactions to GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. through the internet.

4.2 The term of the Agreement is equal to the payment period selected by the customer during the order for the relevant service.


5 - Fee

5.1 The fee to be paid in return for the services specified in this agreement is the amount specified during the order process. VAT is later included in the specified fees, calculated and shown to the customer, and collection is made.

5.2 DijiTR reserves the right to change its prices at any time by giving 30 days’ prior notice due to changes arising from inflation, material cost price increases connected to the suppliers of GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. and/or any law or regulation, including but not limited to these. The Customer has the right to evaluate the price change within the 30-day notice period. If the Customer does not accept the price change, provided that the price change is not in favor of the Customer, the Customer shall have the right to cancel the Agreement.

5.3 The fee shall be converted into Turkish Lira at the effective selling rate of Garanti Bank on the order date and paid.

5.4 The fee must be paid by the end of the 5th business day from the final order date; if there is a credit card payment instruction during the order process, from the credit card account, and if there is no credit card payment instruction, to the bank account numbers specified in the customer communication address or by hand to GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti.

5.5 In case of delayed payment, GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. reserves the right to issue a maturity difference invoice.

5.6 GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. reserves the right to close or open the relevant service until the customer completes the payment transaction.

5.7 The Customer is obliged to notify GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. of the payments for the services received, regardless of the payment method. The order number, the name of the product or service paid for and the payment method must be clearly specified in the notification.


6 - Suspension

6.1 Due to payment problems, provision problems for customers with credit card payment instructions, or articles related to terms and obligations, GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. reserves the right to stop all services provided to the customer and all e-mail, web and ftp accounts.

6.2 During the continuation of this situation, e-mail, web and ftp access cannot be made on behalf of the customer, and e-mail accounts are blocked and incoming e-mails are rejected.


7 - Termination

7.1 If the Customer acts contrary to any article of this agreement and fails to fulfill its responsibilities and undertakings, or if it is determined that the information declared on the front side of this agreement is not correct, or if the suspension of the agreement stated above continues for more than 7 days, GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. has the right to terminate the agreement unilaterally without the need for any warning or notification.

7.2 Following termination in this manner, the customer declares, accepts and undertakes that it cannot request back the last agreement fee paid regardless of the remaining period, and that it shall pay commercial penal compensation equal to 5 times the equivalent agreement fee in force on the termination date.

7.3 If the agreement is terminated by the customer before the expiry date of the agreement, the customer declares, accepts and undertakes to pay 1/2 of the fees to be paid until the end of the agreement in a lump sum and in advance.


8 - Communication and Information Addresses

8.1 The Parties have accepted, declared and undertaken that the addresses specified in the order address shall be the legal notification addresses of the parties for all notifications arising from the agreement.

8.2 All notifications made to these addresses shall be deemed to have been served even if they do not reach the parties. Unless changes to these addresses are notified to the other party in writing, the old addresses shall remain valid.

8.3 GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. may send messages, information, letters, warnings, payment notices, account activity charts and account statements to the electronic mail address allocated to the Customer during the term of the agreement. The Customer declares, accepts and undertakes that it cannot claim that such electronic messages were not received or did not reach it, and that they shall be deemed legally served.


9 - Default in Payment of the Fee

9.1 If the Customer does not make payment within 7 days following the application date in return for the services received, the Customer shall be deemed to be in default. In this case, DijiTR may issue an exchange difference invoice and, if it wishes, may request a monthly 7% default interest from the invoice date. The Customer declares and accepts to pay this default interest and exchange difference invoice.

9.2 The Customer declares, accepts and undertakes to pay monthly 7% default interest, a penal clause equal to 50% of the remaining debt amount, 10% attorney’s fee and all other legal expenses if GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. files a lawsuit or enforcement proceeding for any receivable arising from this agreement.

9.3 If the Customer applies to legal authorities for a provisional attachment or interim injunction for the collection of receivables arising from this agreement, the Customer declares, accepts and undertakes that DijiTR is authorized to obtain a provisional attachment and interim injunction decision without security, and that if security is nevertheless requested by the Courts, the commissions and all kinds of fees arising from letters of guarantee to be obtained from banks shall be paid by them and that they shall not object to these matters in any way.


10 - Protection of Personal Data

10.1 In the implementation of this Agreement, the definitions included in the Personal Data Protection Law No. 6698 (“KVKK”) and its secondary regulations shall apply.

10.2 The Parties accept, declare and undertake that they will process and transfer personal data in accordance with the KVKK and its secondary regulations, and the principles and decisions of the Personal Data Protection Authority (“Authority”).

10.3 In cases where Personal Data is transferred to GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. within the scope of any relationship between the Customer and GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti., the Customer accepts, declares and undertakes that it will fulfill, in a provable manner, all obligations against the relevant persons under the personal data protection legislation in force, including the decisions of the Personal Data Protection Board (“Board”), particularly the obligation to inform and the obligation to obtain explicit consent, regarding the processing of personal data by DijiTR and its transfer to third parties; that these texts will cover the data processing processes in the information and explicit consent texts submitted to it by DijiTR during the approval of this Agreement; and that it will submit the records regarding the fulfillment of these obligations to GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. if requested by GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti.

10.4 GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. may transfer personal data transferred to it by the other Party to third parties such as service providers and third parties with whom it cooperates, by observing data security measures, limited to the purpose of use and the fulfillment of legal obligations.

10.5 GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. and/or its service providers and third parties with whom it cooperates under article 10.4 above may transfer personal data abroad for the purpose of carrying out the commercial relationship between the parties and/or fulfilling legal obligations. In this case, the Customer accepts, declares and undertakes that it is responsible for fulfilling the conditions required in accordance with the relevant legislation and complying with all regulations to be issued by the Board, and that it will fulfill the necessary obligation to inform and obtain explicit consent regarding overseas transfer processes against the relevant persons whose personal data it transfers to GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti.

10.6 The Customer accepts, declares and undertakes that it is responsible for ensuring the secure transfer of personal data to GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti., and that within this scope, while transferring personal data, it will prevent unlawful processing of personal data, prevent unlawful access to personal data and ensure the preservation of personal data, and that it is obliged to take all kinds of technical and administrative measures in this regard.

10.7 GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. accepts, declares and undertakes that it will take all necessary technical and administrative measures to prevent unlawful processing of personal data transferred to it, to prevent unlawful access to personal data and to ensure the preservation of personal data.

10.8 The Parties accept, declare and undertake that in the event of unauthorized access in any way to the personal data transferred to them by the other Party, or in a situation where data security cannot be ensured such as a cyberattack, they will notify the other Party in writing immediately and in any case within 24 (twenty-four) hours at the latest, that they will work in cooperation with the other Party to minimize the damages that may arise from this situation and to remedy the damage incurred, and that they will provide all kinds of information, documents and support requested by the other Party without delay within this scope.

10.9 The Parties shall notify the other Party in writing as soon as possible and at the latest within 48 (forty-eight) hours of legally binding requests from a judicial authority that require the disclosure of personal data to such judicial authority. In this regard, the Parties accept, declare and undertake that they will take all kinds of measures so that the other Party can fulfill its legal obligations and suffer the least damage, that they will proceed in cooperation with the other Party within this scope and provide the information and documents requested by the other Party.

10.10 The Parties accept, declare and undertake that, in terms of Personal Data Processing under this Agreement, they will act in accordance with all regulations, procedures and principles in force regarding the protection of personal data, particularly the KVKK and the decisions of the Personal Data Protection Board.

10.11 If any rights request concerning the other Party is directed to a Party by the relevant person under the legal legislation regarding data processing processes, the Parties shall notify the other Party of this request in writing within 48 (forty-eight) hours and shall provide the necessary support so that the other Party can respond to the requests of the relevant person duly.

10.12 In accordance with the relationship between the Parties, GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. is the data processor and the Customer is the data controller. Article 3.11 is reserved.

10.13 If DijiTR suffers any damage due to the Customer’s violation of the provisions of this Agreement, the KVKK and its secondary legislation, and the principles and decisions of the Authority, the Customer accepts, declares and undertakes that it will compensate the damages that GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. will incur, and that GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti.’s right of recourse against it is reserved within this scope.


11 - Acceptable Use - Rules of Conduct

The following cases, or reasonable suspicion arising regarding such uses by the Customer and/or the Customer’s network and/or service users, shall be considered unacceptable/unauthorized use under this Agreement. Unauthorized use shall be deemed a material breach of DijiTR’s General Terms of Use and acceptable use policy, including GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti.’s corporate policies and agreements published on its website, and this Agreement. In this case, GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. shall have the right to terminate this Agreement and/or suspend the services provided to the Customer, effective immediately upon written notice and without any compensation obligation. The Customer agrees not to use the services to store or distribute the following data/data types:

11.1 containing or referring to malicious content such as viruses, malware or other harmful software;

11.2 violating the rights of third parties such as Intellectual Property Rights, or being defamatory, harmful, threatening, harassing, discriminatory, hateful or otherwise objectionable;

11.3 constituting or encouraging or facilitating criminal or fraudulent conduct;

11.4 containing links, files controlling data transfer (torrent) or references, or their repositories, that contain material infringing intellectual property rights;

11.5 containing any pornographic material that constitutes a crime or appearing to help or facilitate others in finding such material;

11.6 violating the privacy of third parties, including but not limited to processing the personal data of third parties without consent or another legal basis;

11.7 containing unsolicited, unauthorized or illegal advertisements, promotional materials, spam and junk mail; or

11.8 preventing other customers of GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. or third parties, or damaging the systems or networks of DijiTR or third parties. For the avoidance of doubt, the Customer may not run processes or programs that it knows or should know prevent or damage GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. or third parties.


12 - Force Majeure

12.1 Force majeure shall mean, without limitation in any case, failures or errors in internet, data, network, electricity and telecommunication infrastructure and facilities, widespread cyberattacks, cybercrimes, network attacks, (D)DoS attacks (Denial of Service Attacks), power outages, defects in products or software provided for the Customer’s use, any natural disaster, lightning or fire, civil unrest, government measures, mobilization, war, terrorist attacks, obstruction of transportation, strike, lockout, work stoppages, stagnation in supply, absence of one or more personnel due to illness, epidemics, pandemics, import and export barriers.

12.2 Provided and to the extent that the delay or non-performance arises from a force majeure event, the party affected by the force majeure event shall not be deemed to have breached this Agreement due to delay in the performance of any obligation under this Agreement or failure to perform any obligation under this Agreement, and shall not be liable to the other party. The performance period of the obligation of the party affected by the force majeure event shall be extended in proportion to the force majeure event. This article does not apply to the obligation to pay any due and unpaid amount.

12.3 If the force majeure event continues for an uninterrupted period exceeding one (1) month from the date it started, the other party may terminate this Agreement without compensation by giving written notice to the party exposed to the force majeure event. The termination notice shall specify the termination date of the Agreement, provided that it is not less than seven (7) days from the date of the termination notice. After a valid termination notice is made, this Agreement shall terminate on the termination date specified in the notice.


13 - Competent Courts and Enforcement Offices

13.1 This agreement, together with this, consists of 14 articles and subheadings and has been read, understood and signed by the parties. The signing shall be deemed to have taken place upon the submission of the order to DijiTR through the internet. GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti. may add or remove new articles and/or subheadings or make changes to the articles if it deems necessary. The Customer declares and undertakes that it accepts these changes in advance.

13.2 Kocaeli Courts and Enforcement Offices shall be competent in the resolution of any disputes arising during the implementation of this agreement.

Title: GLOBALNET İnternet Teknolojileri ve YAZILIM Tic. Ltd. Şti.

Address: Kızılırmak Mah. 1443. Cad. No: 25B/8 Çukurambar, 06510, Çankaya/Ankara (1071 ANKARA Tower, Kolektif House)